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Complaint Against a Service United States

Firestone Complete Auto Care – Store #4987 3507 Poplar Ave Memphis, TN [protected]

(08/05/22) I scheduled an appointment for this days earlier in the week. When I arrived on time, I was told that I did not have an appointment, or my name was not in the system for any service. I did not receive any call about cancellation but an email for the appointment schedule. I stay about 30 miles from this service center. I took off the morning from work and this was really frustrating and not considerate of any customer.

Really

Karl

Desired outcome: I can’t get time back sorry!!