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Complaint Against a Service United States

PG Glass — Windscreen not fitted

Proof of payment send on the 22 April 2021 to Yvette Botha. She did reply to my email and confirmed the payment. They would have contacted my client the same day to arrange for the windscreen to be replaced. Phoned the call centre today, only to be informed that the windscreen has been replaced. Tried to get the problem sorted but with no luck!!! Did send Yvette an email again to informed her that the windscreen as NOT been replaced and if she could please advise. No response!!! THE WINDSCREEN HAS NOT BEEN REPLACED AND PAYMENT HAS BEEN MADE