Complaint Against a Service United States

spin top games / Unable to access account

I’m trying to access my original spintop game account. I contacted popcap (EA) which acquired spintop some years ago. popcap was unable to locate it eventhough I gave the email address i used to set up the original account. I even gave an email that popcap had sent me to the OLD ACCOUNT. Sheesh. I just want to get access to my games. Was considering going back to popcap/spintop but not if it’s this much trouble to get help