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Complaint Against a Service United States

Victoria’s Secret — Online returns

Hi,

I ordered 2 pairs of pajamas from your online shop. Unfortunately, they were both the wrong size so I returned them both back in the same package. I have been refunded for one pair but not the thermal onesie.

I have tried to call and tried to access the online chat but to no avail. There is no customer care email address to write to either.

Please can I have a full refund asap.

Return Order Number [protected]

Return Order Number E003622508

Many thanks,