Complaint Against a Service United States

Victoria’s Secret — Using $15.00 off coupon

I placed an order with Victoria Secret on 11/18/2020, a special one day sale. I am a VIP member so I supposedly get “free shippping” for spending so much during the year. I used their black friday before sale coupon and I had $15.00 off from my last order and it didn’t take it off – why because they used freeship as a code. This is absolutely false advertisement!! I called customer service and they informed me that I used 2 coupon codes therefore I can’t use my $15.00 off. I would have to place a new order well that isn’t going to happen!!