Categories
Complaint Against a Service United States

VLCC Health Care — Worst service – not providing appointment

I received a call from VLCC marketing team on November 11 2020 regarding a promotion coupon. The marketing person told If I buy that coupon I can use any 10 services in VLCC branch. So I bought that coupon. After getting that coupon I get to know only particular services can be used. That was a big disappointment for me. Then I visited to VLCC Muroor road branch and asked for an appointment but they did not give me an appointment. I called 3 times to muroor road branch VLCC.They are not responding properly. They asked me to go to Khalidiya branch.In the promotion it is clearly mentioned as ” coupon can be used with any branch of vlcc ” Everytime they are telling me I will check and update but no proper response. So I called to VLCC MEA Corporate Office (04 327 3574) They gave me this number 0557337809 and raise a complaint. I called that number and I spoke with one lady regarding my issue last week, she told she will discuss with VLCC Muroor road branch staff and she will book appointment for me, but till today I did not get any call from VLCC. So once again I called the same number 0557337809 today and I asked her appointment, but she is shouting with me and talking rudely. I never saw these types of customer support and worst services. She is insulting me. I bought coupon but not able to utilize that.At Least they should speak with politeness. Worst support and services.
I need refund for that coupon .They should pay me penalty also
Thanks

Contact me in my email [protected]@gmail.com

Categories
Complaint Against a Service

VLCC Health Care — laserVLCC Health Care — laser

I (asiya ) have been a customer of you people for the last two years now. I initially took the package for bikini, underarm and full-face package and was assured of the best results. But unfortunately, the results were not good. Then I was convinced to take one more package, still, the results remain the same. The third time they told me to take a full-body package and made it clear for sure there will be results. Today was my last session (which I didn’t too) but my hair growth is the same. I have a friend who has taken the same session with Silkor and Kaya, they have a very good result.
Today when I asked the same them (Zandra) she answered that after this session goes to Silkor. You have to keep on taking laser sessions.
The question is if I have to spend every time this much amount of money on laser, then what is the difference between laser and waxing.
The behavior was very disappointing. I will never suggest anyone for VLCC. You are just making fool of customers and making money out of it.
Contact ([protected]

Categories
Complaint Against a Service United States

VLCC Health Care — For Appointment Dates

On appointment dates when I arrived at the clinic, the therapist in charge greeted me from the door, showed me around, the asked for water asked about my health background and made me fill up a form and also explained to me how they would conduct the therapy. After the therapy was complete, she told me all about the aftercare and how to manage my skin and prevent any acne from coming back.

Categories
Complaint Against a Service

VLCC Health Care / slimming and beauty

यहां कभी भूल कर भी मत जाना ये बहुत बड़े फ्रॉड है चीटर है । उनका काम ही है कस्टमर को अपनी बातों से फ़साना ये full traind है customer फ़साने में specially Ms Tabassum rizvi. यह दावा करते हैं कि इनके प्रोडक्ट और services 100% रिजल्ट मिलता है पर ऐसा कुछ नहीं सब कुछ झूठ है फ्रॉड है । ये आपकी सेहत के साथ खिलवाड़ करते है और पैसे भी लूट लेते है। 
मैंने vlcc का Facebook पर विज्ञापन देखा उसमें कुछ ऑफर्स थे इसे देखकर मैं बेटी के हेयरकट करवाने के लिए वहां गई उन्होंने उसके बालों में हल्का डैंड्रफ देख उसे एंटी डैंड्रफ ट्रीटमेंट लेने के लिए कहा जो की बहुत ही महंगा था पर उन्होंने मुझे अपनी बातों में फंसाकर100% रिजल्ट का दावा करके जबरदस्ती पैकेज दिलवाया जो 6 sittings में होना था पर अभी तक 5 sitting होने के बाद भी मेरी बेटी के बालों समस्या हल नहीं हुई उल्टा उसके बाल बहुत झड़ना शुरू हो गए रफ हो गए और डैमेज हो गए और पतले भी हो गए।
मुझे उन्होंने 10 sittings का Gylcea facial treatment का package दिया था जिसकी 3 sittings होने के बाद भी 1% भी फ़ायदा नही हुआ बल्कि treatment के बाद चेहरे पर छोटे छोटे दाने निकल आते थे जबकि मेने उन्हें बताया था कि मेरी skin sensetive है बाद में पता चला कि उनके पास वो प्रोडक्ट ही नहीं है जिसका package दिया गया था ।
मुझे slimming ट्रीटमेंट के 2 package और दिये थे जिसमें उन्होंने बिना वर्कऑउट ओर डाइटिंग के 100% 10 kg weight loss 80 days में होगा बताया। पर first सिटींग में ही समझ आ गया इनका झूट treatment के पहले weight नापते थे फ़िर ट्रीटमेंट के बाद यूरिन पास करने के बाद ही weight लेते थे और record करते थे जो कि 100g या 200g वजन कम हो जाता था जो किसी का भी बिना कुछ करे ही हो जाता हैं पर घर आने के बाद बढ़ जाता था मेरे पास भी घर मे weight machine है जिससे इनकी tricks का पता चला और मेरा वजन पहले से ज्यादा बढ़ भी गया है। ये सब services मेरे बजट से बाहर थीं फिर भी उन्होंने मेरे बार-बार मना करने पर भी जबरदस्ती कुछ पेमेंट क्रेडिट कार्ड से और कुछ पेमेंट Bajaj finance से करवाये क्योंकि उन्हें अपने प्रोडक्ट्स और सर्विस सेल करने की बहुत अच्छी ट्रेनिंग दी जाती है कस्टमर्स को psychological trick से सोचने का मौका नहीं देते और कस्टमर फस जाते हैं मगर ना तो इनकी सर्विस में और ना ही उनके प्रोडक्ट में कोई दम है सब बकवास है।

Categories
Complaint Against a Service

VLCC Health Care / My appointment

It was very disappointing today as VLCC offered me two times once a week ago for Jammu center and second some days before for Srinagar and make me visit a saloon which surprised me as it was for ladies and all executives having less or more information made me suffer as I traveled almost 120 km to reach center and

finally, I had to return back with the loss of almost 300INR and my full day not worth more than 1000INR so would be greatly thankful if you can understand my concern and revert me back

VLCC Health Care Customer Care Service

M-14, Greater Kailash II Commercial Complex
New Delhi
India – 110048
+91 114 163 1975
+91 114 108 0266